Microsoft Quick Assist (Probably already intalled with Windows)  -  

• • • ( Click HERE for Installation information ) 

    • ( Click HERE to Learn more about Quick Assist )

Team Viewer - https://www.teamviewer.com/en/download/windows/

Zoom - https://zoom.us/download

• Download PuTTY - a free SSH and telnet client for Windows - Putty.org

• Mike's PBX Cookbook - PBXbook.com

• Sandman - Telecom & Cable Installation Products and Training - Sandman.com

• Tek-Tips Information Technology Professional Forums - Tek-Tips.com

• G711.org - Free website tool for converting media files (up to 50mb) - i.e. music on hold or AA files.